Arbweb

Terms of Service — Arbweb Trading Platform

Last updated: May 14, 2026

1. Acceptance of Terms

These Terms of Service (the "Terms" or "ToS") govern the relationship between you ("User", "you") and the operator of Arbweb Trading Platform ("Arbweb", the "Service", "we"), available at https://arbweb.pro.

By registering an account, paying for a subscription, or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms, the Privacy Policy, and the Risk Disclosure. If you do not agree with any provision, do not use the Service.

You represent that you are at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher), have full legal capacity, and are not located in a jurisdiction where the use of such services is prohibited.

2. Description of the Service

Arbweb is a SaaS platform that provides software for automated trading of cryptocurrency derivatives (perpetual futures) using arbitrage strategies between supported exchanges (Binance, Gate.io, Bybit, Asterdex, and others added over time).

The Service allows the User to:

connect their own API keys to supported exchanges;
configure parameters of an arbitrage strategy (exchange pair, trading symbol, target volume, spread range, etc.);
run automated execution that builds a delta-neutral position (long on one exchange + short on the other) and closes it according to user-defined conditions.

Arbweb is solely a technology tool. All trading operations are executed on the User's exchange accounts using the User's funds. Arbweb does not custody User funds, does not act as a broker, dealer, market maker, investment advisor, or financial institution, and does not access actual exchange balances beyond what is necessary to execute trading instructions via API.

3. Account Registration and Security

To use the Service, you must create an account with a valid email and password. You agree to:

provide accurate and up-to-date information at registration;
keep your password confidential and not share it with third parties;
immediately notify us at support@arbweb.pro if you suspect your account has been compromised;
not create multiple accounts to circumvent Service limits.

You are fully responsible for all activity on your account, including trading operations initiated using your API keys.

4. Subscription and Payment

Access to the trading functionality is provided on a subscription basis at USD 50 per 30 calendar days. Payment is accepted exclusively in cryptocurrency through the Cryptomus payment gateway.

The subscription is activated upon confirmation of payment receipt.
The subscription period starts at activation and ends 30 days later.
Subscriptions do not auto-renew; the User submits a new payment to extend access.
A subscription is considered used as soon as the first trading session is started and is non-refundable in that case.
If a material technical failure on our side prevents the User from using the subscription, the User may request compensation at support@arbweb.pro. Each request is reviewed individually at our reasonable discretion.
Fluctuations in the cryptocurrency rate used for payment are not grounds for a refund.

5. Exchange API Keys and Trading Operations

To operate the bot, the User provides exchange API keys. Keys are stored encrypted using AES-256-GCM and are not accessible to us in plaintext.

The User agrees to:

issue API keys with the minimum required permissions — trading only, with no withdrawal rights;
where supported, restrict keys to the IP address shown in the Service settings;
rotate keys regularly and revoke them when no longer using the Service.

We are not liable for the consequences of issuing keys with excessive permissions, including unauthorized withdrawals from the User's exchange account.

6. Prohibited Conduct

You agree not to:

attempt unauthorized access, hacking, circumvention of security, reverse engineering, or decompilation of the Service;
knowingly violate or bypass rate limits of the Service or exchanges;
use the Service for money laundering, terrorist financing, sanctions evasion, or any other illegal purpose;
trade using API keys that do not belong to you, or trade on behalf of third parties without proper authorization;
use the Service for market manipulation, wash trading, spoofing, or other abusive practices;
use the Service in jurisdictions where such activity is prohibited;
resell or commercially transfer access to your account without our written consent.

Violation of this section is grounds for immediate account suspension without refund.

7. Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the maximum extent permitted by applicable law, Arbweb shall not be liable for:

trading losses of any kind, including lost profits;
outages, unavailability, or API/policy changes by exchanges;
execution errors, slippage, partial fills, liquidations;
network latency, connection loss, market data inaccuracies;
acts or omissions of third parties, including exchanges and payment providers;
force majeure events.

Arbweb's aggregate liability for any claim related to the Service is limited to the amount actually paid by the User for the subscription in the 30 days preceding the event giving rise to the claim.

8. Intellectual Property

All rights to the source code, design, trademarks, texts, and other materials of the Service belong to the operator of Arbweb or its licensors. A subscription does not grant any intellectual property rights to the User other than a limited, non-exclusive, non-transferable right to use the Service for its intended purpose during the subscription term.

9. Suspension and Termination

We may suspend or terminate User access to the Service:

upon breach of these Terms;
upon suspicion of fraudulent or illegal activity;
upon lawful request by competent authorities;
if continued provision of the Service becomes technically or economically unfeasible.

The User may delete their account at any time through the Service interface or by request to support@arbweb.pro. Account deletion does not cancel already executed trading operations and does not release the User from obligations arising before deletion.

10. Changes to the Terms

We may amend these Terms. The User will be notified of material changes via email and/or the Service interface at least 7 days before the changes take effect. Continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable international law. The parties will make reasonable efforts to resolve disputes through negotiation. Failing that, disputes may be referred to a competent court at the operator's place of residence or to international commercial arbitration, at the operator's election.

12. Miscellaneous

If any provision of these Terms is held invalid, the remaining provisions remain in full force. Our failure to act on a breach does not waive our right to act on subsequent breaches.